Welcome
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Q: Who can use my wagering account?
A: Only the customer account holder named on the account is permitted to use his/her QWIKbetz wagering account!
Q: Where can I use my QWIKbetz account to wager?
A: Your QWIKbetz account provides the ultimate in convenience as it allows you to wager through the following channels:
  1. Online through QWIKbetz.com
  2. Over the phone using our simple Automated Teller service
  3. Mobile through m.QWIKbetz.com
Q: What should I do if I forget my password or PIN?
A: Please call Customer Care toll free at 1-877-QWIKBETZ (794-5238). You will need to provide some identifying information , including your secret word , in order for the Customer Care Representative to disclose your password to you or to reset your password.
Q: How can I change my password or PIN?
A: Please call Customer Care toll free at 1-877-QWIKbetz(794-5238). You will need to provide some identifying information , including your secret word , in order for the Customer Care Representative to reset your password.
Q: Are my wagers recorded?
A: Yes, all Customer Care conversations are recorded and all betting transactions are electronically recorded and stored for a minimum of one year.
Q: When will my winning bets be credited to my account?
A: Payment on winning bets will be posted to the credit of the account holder as soon as the race is declared official, barring technical difficulties.
Q: How do I access wagering online?
A: From the www.QWIKbetz.com website, you must first sign in with your Username and Password. This will open the main wagering screen.
Q: How do I access wagering through the Automated Teller phone service?
A: First, have your Account Number and PIN ready . you will need these to use the Automated Teller. Next, refer to the list of IVR codes for Tracks and Bet Types. You can conduct a code lookup through Automated Teller. The full list can be viewed or printed by clicking here, and you can also obtain a copy by calling Customer Care toll free at 1-877-QWIKbetz(794-5238). When you're ready, simply dial 877-835-2388 and follow the simple voice prompts to enter your account number, PIN and your wagering information.
Q: Can I cancel wagers I make through he Automated Teller?
A: Once an Automated Teller betting call has ended, all bets made during such call are final and irrevocable and therefore cannot be cancelled. Cancellation rules are subject to change without notice.
Q: Can I watch video of the races?
A: Yes, m.QWIKbetz.com displays live videos.And www.QWIKbetz.com displays both live and replay videos.
Q. Are there any fees or other requirements to view race videos?
A: QWIKbetz charges no fees to view race video and has no wagering requirements. As long as your account is in good standing, you can view video on QWIKbetz.com and m.QWIKbetz.com. QWIKbetz does reserve the right to adjust the fee schedule without notice.

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